Who are we?

Ability (Registered Charity Number: 1066584) are a charity within Chesterfield who have supported and cared for people since 1955. Our registered address is 12a Beresford Way, Dunston, Chesterfield, S41 9FG.

GDPR Lead Person: D. Bradley. 

What information do we collect? 

Our website only collects data when a contact form has been completed; we only use this data to be able to contact you back to discuss your query. We will ask for the following: Name, Phone number, Email address and your query. Once your contact query is closed we will keep that information for 3 months, this is in case we need to refer back to your original query. This information will be shared within Ability so we can pass your information to the correct department. 

This data can be viewed by authorised people within Ability and the appropriate department for your request. This is to:

• We can respond to your query promptly
• Make sure your request is responded to by the appropriate department

Sending information over the internet is not always secure. Any request you send will be at your own risk. Once we receive your request your data will be protected and secure at all times. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Once you have sent your query, Ability will respond within 3-4 working days.

We are committed to protecting your privacy and will only use information collected lawfully in accordance with:

• General Data Protection Regulation
• Human Rights Act 1998
• Common Law Duty of Confidentiality
• Health and Social Care Act 2012

We do not currently use cookies to gain information on our website, if this changes we will make this known.

A blank support worker application form can be printed/downloaded from our website, this currently isn’t something you can fill in online and will need to be posted back to our head office site. Posting personal information is also not very secure and we advise that you bring this to our head office site stated above. 

This policy is under review as of 25/05/2018.